Calabi runners
Every order is shopped and delivered by a Calabi runner who has been approved through our application process.
Help
How can we help?
Order help
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Ordering
How does Calabi work?
You place an order, a Calabi runner shops the store for you, and your order is delivered to your door.
What can I order?
Groceries, household essentials, restaurant food and errands from local stores. See our Terms of Service for restricted items.
Where do you deliver?
Carolina Forest, SC and surrounding areas, including homes, apartment communities and senior living communities. Checkout confirms whether your address is in the delivery area.
How do I order?
Order on calabi.us, or contact us by text or phone at 843-481-0943 or by email at support@calabi.us. AI applications can also build an order through our MCP server. Payment is completed securely on calabi.us.
Do I need an account?
You can check out as a guest or sign in with Google.
Prices and fees
How are items priced?
Item prices are based on in-store prices at the selected store. Prices, fees and availability are subject to change and may vary by location.
What fees are there?
Delivery fee and sales tax are shown at checkout before you place your order. Tips are optional. See Pricing.
What if an item is unavailable?
Your runner will contact you to approve a replacement or remove the item. You are not charged for items that are not delivered.
Contact
Get in touch
Send us a message about an order or any other question.
Call or text 843-481-0943 or email support@calabi.us.
For quick answers, see the FAQ.
Deliveries
How Calabi works
A personal shopper picks up your order and delivers it to your door.
1. Place your order
Choose items from local stores and restaurants. Your total, including fees and tax, is shown at checkout.
2. A runner shops for you
A Calabi runner shops your order at the store and contacts you if an item is unavailable.
3. Delivered to your door
Your runner delivers your order. Add delivery notes at checkout for drop-off instructions.
4. Receive your receipt
A receipt is sent for every order. Questions? Contact us.
What we deliver
Groceries, household essentials, restaurant food and errands from local stores.
Start an orderOrder support
For a late, missing or incorrect order, contact us through the contact form, by email or by phone.
How refunds workSupport
How refunds work
Contact support to request a refund or cancellation.
Submit a request
If an item is missing, incorrect or damaged, or your order was not delivered, contact us with your order number. Open your orders and choose "Report a problem", send us a message, email support@calabi.us, or call 843-481-0943.
Review and processing
Requests are reviewed in accordance with Calabi's policies. Approved refunds are issued to your original payment method and may take several business days to appear on your statement.
Safety
Safety and trust
Restricted items
Restricted items are listed in our Terms of Service.
Report a concern
To report a safety concern, call 843-481-0943 or send us a message. In an emergency, call 911.
Accessibility questions about the website? See our accessibility statement.